---
title: "Incident Postmortem"
description: "For conducting blameless postmortems after incidents or outages"
category: "Engineering"
targets: ["Platform Engineer", "SRE", "DevOps Engineer"]
sections:
  - title: "Incident Summary"
    description: "What happened and when"
  - title: "Timeline of Events"
    description: "Chronological sequence of events"
  - title: "Root Cause Analysis"
    description: "What caused the incident"
  - title: "Impact Assessment"
    description: "Effect on users and business"
  - title: "Response & Resolution"
    description: "How the incident was resolved"
  - title: "Lessons Learned"
    description: "Key takeaways and insights"
  - title: "Action Items"
    description: "Preventive measures and improvements"
---

## Incident Summary

Brief description of the incident, affected systems, and duration.

## Timeline of Events

Chronological sequence of what happened, from detection to resolution.

## Root Cause Analysis

Technical root cause, contributing factors, and why detection/prevention failed.

## Impact Assessment

User impact, business impact, affected customers, and financial implications.

## Response & Resolution

How the incident was detected, escalated, debugged, and ultimately resolved.

## Lessons Learned

What went well, what didn't, and key insights from the incident.

## Action Items

Specific improvements to prevent recurrence, improve detection, or speed up response.
